for Customer Relationship Executive
The candidate should
be an excellent communicator who can nurture long-term relationships with our
customers. As a customer-eccentric company, we expect the candidate to be willing
to work in a fast-paced environment, be proficient at follow-ups and team coordination,
and direct queries to the managerial team while maintaining the highest service
This role takes care
and provides support to customers for Branding, Promotions.
Have a timely and
fantastic interaction with customers through email, phone, messages,
marketplaces, social media, etc. Resolving their issues, queries and providing
assistance about the product, the website, offers, deliveries etc.
status, highlighting and resolving any issues proactively. Coordination &
follow-up with customers, prospects, internal and external teams to ensure.
about products and take orders and assist customers in placing orders.
Maintaining records of
the above and sharing reports with management by mail only daily basic.
Through this enriching
role, the candidate will get exposed to and will Learn about ecommerce,
customer processes, reports and analytics
Ability to take new
tasks and challenges
promotional experience (1-2 years) is a big plus
Excellent verbal and
written communications skills (Language- Hindi & English)
Strong listening and
Ability to multitask, prioritizes,
and manages time effectively.
and aspiring towards Customer Support.
Experience in Beauty/
BPO/ Hospitality/ Telecalling/ Customer service sector will be preferable
Role- Client Services
Industry Type- Brand
Functional Area Marketing & Communication.
Employment Type Full Time, Permanent
Role Category Advertising & Creative
UG :Any Graduate
** Interested Candidates may drop your cv at email@example.com / firstname.lastname@example.org